Because of your votes, Brown & Riding has earned the Five-Star rating in all 8 categories. Thank you for voting!
Insurance Business America recently conducted a survey where retailers identified Brown & Riding as a “Five-Star Wholesale Broker” in every category. To achieve this rating, producers were asked to rate wholesale brokers on a scale of 1 (poor) to 10 (excellent) in eight different service categories. Wholesalers who received an average score of 8 or higher earned the Five-Star designation. Thanks to your votes, Brown & Riding earned this recognition across the board, in all 8 categories:
- Underwriting responsiveness / turnaround time
- Range of products
- Technology and automation
- Marketing support
- Technical expertise and product knowledge
- Overall relationship
- Claims support
“We are truly honored to receive this recognition,” said Jeff Rodriguez, President and CEO. “Quality is one of our core values, and providing clients with the best possible experience is something we take very seriously. We’ve been ISO 9001 certified for nearly 15 years, and it has played a critical role in helping us understand what is important to clients. The feedback we’ve received from them has directly impacted our procedures, and we are committed to continual improvement.”
Thank you to everyone who voted! If you would like to read the full article in Insurance Business America, it begins on page 26.