Insurance Business America (IBA) has recognized Brown & Riding as a 2020 Five-Star Wholesale Broker in every category. This award is based entirely on feedback from Retailers, who submitted surveys directly to IBA. In addition, companies earning the Five-Star rating in all 8 categories received the additional designation of All-Star, a special title given to highlight a company’s exceptional overall service. We are very proud and honored to receive this recognition.
To earn the recognition, producers were asked to rate wholesale brokers on a scale of 1 (poor) to 10 (excellent) in 8 different service categories. Wholesalers who received an average score of eight or higher earned the Five-Star recognition.
Quality is one of our core values, and providing clients with the best possible experience is something we take very seriously. We’ve had a Quality Management System that’s certified to ISO 9001 in place for over 16 years, and the feedback we’ve received from retailers has directly impacted our procedures. We remain committed to continual improvement. Learn more about the ISO 9001 standard and certification.
To read the full article in Insurance Business America, click here.
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