Insurance Business America (IBA)’s annual survey recognizing the industry’s leading wholesale brokers and MGAs has been published, and Brown & Riding has been named a 5-Star Wholesale Broker for the tenth consecutive year. The survey asks retail brokers to evaluate wholesalers and MGAs across 10 categories, with ratings ranging from 1 (poor) to 5 (excellent). Those who score an average of 4 or higher earn a 5-Star designation in that respective category.
Additionally, Brown & Riding has once again received the All-Star title, a recognition introduced by IBA in 2019, which is reserved exclusively for companies that achieve a 5-Star rating in all 10 categories. This year marks B&R’s eighth consecutive year as an All-Star, maintaining this distinction since its inception, and we are honored to have earned an overall average score of 4.75 out of 5 from the retail broker community.
Brown & Riding has further earned this year’s Brokers’ Pick medal for Property, a recognition given to the standout wholesale or MGA partner for each of the four leading insurance products, as identified by retail brokers during the nomination process.
5-Star Wholesale Brokers and MGAs were ranked against the following 10 criteria, listed below in overall importance, as rated by retail brokers:
B&R remains dedicated to providing a quality experience to clients. In 2003, B&R implemented a Quality Management System (QMS) certified to ISO 9001, an internationally recognized quality management standard for companies and organizations. Our QMS helps us gather honest client feedback to help pinpoint successes, isolate common frustrations, and make improvements, to build our business based on what our clients want, need, and value the most.
To read IBA’s profile of Brown & Riding, click here. To read the full 5-Star report, click here.
Thank you to everyone who voted!