Chairman's CornerWelcome to Brown & Riding! If you haven’t met us or worked with us before, you are in for a surprise. My guess is that you have a certain expectation of what it’s like to work with a wholesale broker and my goal is to show you how high those expectations should be. Put simply, we do things differently here. As you read through our website and talk to our people, you will get strong sense of our total commitment to professionalism and values. We manage our business according to a high set of standards – standards that are clearly communicated and enforced. This is a key differentiator for us and one that creates numerous benefits for our clients. This focus and accountability enables us to take direct action. We don’t just say “quality is important,” we put in place a Quality Management System that is ISO 9001:2000 certified. We built technology that keeps our clients in the loop on their submissions at all times. We manage our market relationships strategically and leverage the benefits throughout the entire firm. For over 25 years, we at Brown & Riding have focused our efforts on understanding the needs of our client, the retail broker. What does this mean to you? It means that if you are a successful retail broker with high professional standards and you value strong client relationships, we may be able to assist you in better meeting your goals. Please feel free to call me, write to me or stop by and see me. We always want to know what’s going on in the market and how we can help our business partners succeed. Thanks for stopping by our website and I look forward to working with you and your team. Chris A. BrownChairman, Brown & Riding Insurance Services, Inc.
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